Financial Policy
Sun Dental & Orthodontics is committed to providing high-quality care with clear and transparent financial expectations. Payment is due at the time of service, with multiple payment options available, including cash, check, major credit cards (subject to a 3% processing fee), and CareCredit. A 5% discount is offered for senior citizens. Patients are responsible for all charges regardless of insurance coverage, and while the office assists with insurance claims, coverage is determined by individual plans. Estimated patient portions are collected at each visit.
For certain treatments, such as crowns, bridges, and dentures, a deposit is required upfront, with the remaining balance due upon completion. Accounts with outstanding balances must be resolved before additional elective treatment can begin, and overdue balances may incur fees. Patients are also expected to provide at least 24 hours’ notice for appointment changes to avoid missed appointment charges. The team encourages open communication to help address any financial concerns and ensure a positive patient experience.
