Thank you for visiting the website of Sun Dental & Orthodontics. Our website provides important information that will help you become familiar with our practice. It also contains answers to frequently asked questions. Please feel free to call us anytime. We appreciate this opportunity to introduce ourselves and look forward to providing you with quality dental care.
We want you to know that in our office you can expect to be treated with respect at all times. We strive to deliver the best diagnosis and treatment that dentistry has to offer. We believe that these goals can be met through a continuous and open communication between you and our entire team.
We encourage you to involve yourself in your own treatment and ask questions throughout our relationship. In our opinion, an informed and involved patient is most likely to achieve the highest level of healthcare, and look forward to working with you to achieve this goal.
Your initial appointment will consist of a consultation explaining your diagnosis and treatment options. Occasionally, treatment can be performed the same day as the consultation. However, a complex medical history or treatment plan will require an evaluation and a second appointment to provide treatment on a separate day.
Please assist us by providing the following information at the time of your appointment:
- X-rays (if applicable)
- A list of your current medications
- If you have dental insurance, please bring in your insurance card. This will save time and allow us to help you process any claims.
IMPORTANT: A parent or guardian must accompany all patients under the age of18 at every dental appointment.
Please alert the office if you have a medical condition that may be of concern prior to surgery (i.e. diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, etc.) or if you are on any medication (i.e., heart medications, aspirin, anticoagulant therapy, etc.) .
If you have x-rays from a previous dentist, you may request that they forward them to our office. If there is not enough time, please pick them up and bring them to our office. If additional films are necessary, they can be taken at our facility.
Sun Dental is open Monday through Thursday from 8 a.m. until 5 p.m. We will schedule your appointment as promptly as possible. If you have pain or an emergency situation, every attempt will be made to see you that day.
We try our best to stay on schedule to minimize your waiting. Due to the fact that we provides many types of dental services, various circumstances may lengthen the time allocated for a procedure. Emergency cases can also arise and cause delays. We appreciate your understanding and patience.
Please call (651) 674-4811 with any questions or to schedule an appointment.
For your convenience, we accept Visa, MasterCard, and Discover. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at (651) 674-4811.
We also offer a monthly payment plan through CareCredit. This allows our patients to make low minimum monthly payments with 0% interest for 3, 6, or 12 months. Payments through CareCredit can also be extended out to 24, 36, 48, or 60 months with 11.9% APR. If interested in applying for CareCredit, you can contact our office for an application or go on the web to www.carecredit.com.
Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.
We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated.
Sun Dental accepts a variety of insurance plans including most Delta Dental plans and HealthPartners.
As a convenience to you, we will help you process your insurance claims in order for you to receive the maximum benefit. We will also gladly provide dental x-rays and a written diagnostic report should your insurance company have any questions about the services provided.
At all times, you can be confident that we will always provide you with our best services without regard to the limitations imposed by your insurance coverage.
Please contact our staff if you have any questions or concerns regarding your insurance.